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Frequently asked questions
General
Award-Winning Professional Skincare Solutions
Industry Recognition
• Best Skin Care Supplier in the Industry – 2015, 2017, 2018
• Best Training in the Industry – 2013 & 2014
• Best New Product Range – Pharmaceutical & Cosmetic Review, RégimA Zone, 2015
• Award-Winning Scar Repair Solutions
Why Choose Us?
• Comprehensive range for full facial and body rejuvenation
• Specialized products for doctors and trained skincare professionals
• Pre and post-treatment solutions for:
• Surgery
• Laser resurfacing & hair removal
• Tattoo application & removal
• Micro-needling
Targeted Skin Solutions
• Pigmentation
• Wrinkles and signs of ageing
• Acne and acne scarring
• Scars and burns
Powerful Yet Natural
• Advanced ‘Power Peel & Heal’ treatments with post-peel care
• Potent results with no harsh side effects
• Formulated by internationally trained cosmetic chemists
• Ongoing global research ensures innovation
Skincare for Everyone
• Simple, effective homecare range
• Suitable for all skin types, ages, and ethnicities
• High concentrations of natural & advanced ingredients
• Affordable luxury: International-grade skincare at accessible prices
• Diminution of fine lines from sun damage and ageing
• Smoothing of deeper lines, particularly if undergoing the ‘Peel & Heal’ ‘Power Peels’
• Increased smoothness of skin texture
• Normalizing of pigmentation and improvement in overall skin colour
• Firming, toning of the skin of the face and body
• Improved suppleness and rehydration of tired, damaged skin
• Increased natural skin glow and radiance
• Clearing blackheads and spots and minimizing pore size
• Enhanced wound healing and scar maturation
• Improves appearance of old raised scars
• Helps prevent and repair stretch marks
• Helps eliminate and control cellulite with maintenance
• Safe during pregnancy
• Skin maintenance as never before, bringing back youthfulness
What to Expect in the First Few Weeks of Using RégimA Products
When beginning your RégimA skincare journey, certain temporary skin responses may occur as your skin adjusts to the active ingredients. These are normal reactions, not allergic responses or harmful side effects.
Common Initial Reactions
• Tingling or mild itchiness, especially with night preparations
• Caused by the product’s low pH (acidity)
• Intensity varies - some feel nothing at all
• Dryness or flakiness, often around sensitive areas such as:
• Nostrils
• Corners of the mouth
• Upper cheekbones
• Eye area
• Pinkness or patchy skin, especially in sun-damaged areas - a result of the dead skin removal process
• Wrinkles may appear more noticeable at first, and pigmentation may temporarily darken
• This is due to the separation of dead skin from the healthier, living layers beneath
• A feeling of tightness as the skin becomes firmer and more toned
• It’s important to differentiate between tightness (good) and dryness
What’s Happening Beneath the Surface
• Any impurities or underlying issues may appear as the product penetrates the outer skin layer - the products don’t draw them out, but rather work through to the deeper layers to treat the root cause
• This process accelerates cell renewal, resulting in fresher, healthier skin
• Dryness can be managed with the use of a suitable RégimA moisturizer, as recommended by your doctor or skincare professional
How the Night Products Work
• RégimA night creams are active from the moment of application until morning cleanse
• For example, if applied at 10 PM and removed at 7 AM, they deliver 9 hours of continuous exfoliation and rejuvenation
• Because of this ongoing renewal, face scrubs are not needed or recommended during use
Good to Know
• These initial sensations (tingling, flaking, tightness) usually diminish as the skin improves
• Firmer, healthier, and more radiant skin will become more apparent with continued use
Using RégimA with Medical Treatments
RégimA products are often compatible with prescribed dermatological treatments. However, it's essential to always follow your doctor’s instructions. Based on our experience, the following guidance may support your skincare journey safely and effectively:
Roaccutane (Isotretinoin)
This treatment is highly effective for both teenage and adult acne and helps in preventing scarring. However, some users may experience:
• Dryness
• Tightness
• Pinkness or sensitivity of the skin
Recommended RégimA routine during Roaccutane treatment:
• Morning & Evening:
• RégimA Cleanser
• RégimA Scar Repair Cream or Scar Repair Forté Serum
• RégimA Daily Intelligent Sebum Solver (day use)
These products help minimize dryness, reduce irritation, and support healing throughout your treatment.
Cortisone (Topical Corticosteroids)
Cortisone creams are often prescribed for various skin conditions and can be effective in reducing inflammation. However, long-term or frequent use may cause:
• Skin thinning
• Easy bruising
• Dilated capillaries
• Redness and stretch marks
Supportive RégimA products to help rebuild the skin:
Apply any of the following at least 15 minutes after corticosteroid use:
• RégimA Scar Repair Cream
• RégimA Scar Repair Forté Serum
• RégimA Quantum Elastin-Collagen Revival
These products help repair, rebuild, and firm the skin while addressing visible side effects.
Renova, Retin-A, and Retinol – What's the Difference?
Many people confuse Retin-A, Renova, and Retinol — here's what you need to know:
• Renova and Retin-A are prescription treatments that contain retinoic acid (tretinoin)
• These can be effective for anti-ageing and acne treatment, but may cause side effects, including:
• Dryness
• Redness and tenderness
• Flaking
• Sun sensitivity
IMPORTANT: Always use a high-quality SPF during the day when using these treatments.
How RégimA Is Different
RégimA uses retinyl palmitate - a gentle, Vitamin A derivative that offers similar benefits without the harsh side effects.
It is safe for all skin types, even when used alongside other treatments.
The Importance of Layering Your RégimA Products
Layering your skincare correctly is essential for achieving optimal results - especially when treating complex skin concerns such as:
• Hyperpigmentation
• Environmental damage
• Fragile or thinning skin
• Scars and acne scarring
By layering specific treatment products underneath RégimA day and night creams, you boost penetration, performance, and visible results.
How to Layer Correctly
If your skin requires repair, brightening, or strengthening, it is vital to:
1. Apply your treatment products morning and night
(e.g. RégimA Scar Repair Cream, Forté Serum, or Pigment Perfector)
2. Allow at least one minute between layers to ensure proper absorption
3. Follow with the recommended RégimA day or night preparation for your skin type
Your doctor or skincare professional will guide you on the best combination for your unique needs.
Day Routine (Pigmentation-Specific)
For hyperpigmentation, it is essential to:
• Apply RégimA Pigment Perfector every morning
• Wait 60 seconds
• Follow with a RégimA day product that contains SPF
This protects the skin and prevents further pigmentation.
Night Routine Boost: Omega High Impact Night Complex
• After applying Pigment Perfector at night, apply Omega High Impact Night Complex over it
• This is RégimA’s most powerful night treatment and may cause a tingling or itching sensation
• For comfort, apply 2 hours before bedtime
This active product enhances repair and rejuvenation overnight - perfect for tackling stubborn pigmentation and scarring.
In-Salon Boosters: RégimA 'Power Peel' Treatments
For advanced pigmentation concerns, we strongly recommend combining your home routine with professional in-salon ‘Power Peel’ treatments.
These deeply exfoliating treatments:
• Accelerate pigment removal
• Enhance product absorption
• Deliver faster, longer-lasting results
Key Takeaways
• Apply targeted serums or treatments first, then follow with your RégimA day/night cream
• Wait one minute between layers for absorption
• Use PF daily when treating pigmentation
• Apply Omega High Impact as your final step at night
• Consult your doctor or skin therapist for a tailored RégimA plan
Safe Use of Vitamin A During Pregnancy
There is often confusion and misinformation around the use of Vitamin A in skincare during pregnancy - especially during the first trimester. Let’s break it down clearly and accurately:
Systemic Vitamin A (Oral Supplements)
This is the form of Vitamin A doctors are most concerned about.
• Systemic means the vitamin is ingested, not applied on the skin (e.g. pills or supplements).
• During the first 3 months of pregnancy, high doses of oral Vitamin A should be avoided.
• Excessive intake may increase the risk of birth defects or liver toxicity.
Good news:
You don’t need supplements - a healthy, balanced diet already provides enough Vitamin A.
It’s naturally found in:
• Meat
• Fish
• Dairy
• Fortified cereals
• Fruits and vegetables (as beta carotene)
Topical Vitamin A (Skincare)
Topical application means applying Vitamin A products on your skin - not ingesting them.
The forms of Vitamin A commonly used in skincare during pregnancy include:
• Retinyl Palmitate
• Beta Carotene
These are considered safe to use during pregnancy, especially when included in professionally formulated skincare like RégimA.
Why?
• They offer excellent skin benefits, especially in preventing stretch marks and maintaining healthy skin.
• Most importantly, they are not absorbed into the bloodstream, meaning they do not act systemically and do not pose toxicity risks to you or your baby.
Summary:
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Always consult your doctor or skincare professional if you’re unsure about any ingredient or product during pregnancy.
Preventing Stretch Marks During Pregnancy & Breastfeeding
To help protect the skin during pregnancy and breastfeeding, we recommend:
RégimA Scar Repair + Anti-Stretch Complex
or
Scar Repair Forté Super Strength Serum
✅Application Instructions:
• Apply morning and evening to areas prone to stretching:
Breasts, tummy, buttocks, and thighs
• Continue use throughout pregnancy to help prevent stretch marks
• During breastfeeding, it is safe to continue application to the breasts
➤ Just ensure you wash the nipples before each feed
These products support skin elasticity, strengthen delicate tissue, and reduce the risk of stretch marks - especially as the breasts and belly expand during this time.
Tip:
For best results, start applying early in pregnancy and continue postpartum to support recovery and maintain skin condition.
Why Preservatives Are Essential in Skincare
Everything that is or once was alive will naturally go through decay - skincare products included. Whether you use natural or synthetic ingredients, decay will happen unless it's properly controlled.
Shelf Life of Water-Based Products
Did you know?
Unpreserved, water-based skincare products have a shelf life of just 3–5 days. After that, bacteria, mould, and fungi begin to grow - even if the product still looks and smells fine.
Health Risks of Unpreserved Products
Contaminated skincare can cause more than just mild irritation. In fact, microbial contamination has been linked to:
• Burning or stinging skin
• Strep and staph infections
• Severe allergic reactions
• In extreme cases, life-threatening illness
That’s why product preservation is not optional - it’s a critical part of formulating safe, effective skincare.
Natural Ingredients Still Need Preservation
Even products described as “natural” can support the growth of microbes. Ingredients like plant extracts, oils, and botanicals are especially vulnerable to:
• Bacterial contamination
• Fungal growth
• Oxidation, which causes spoilage and loss of effectiveness
Without proper preservation, even the cleanest, most natural formulation can become dangerous within days.
The Science: Preservatives vs. Bacteria
According to David Steinberg, former national president of the Society of Cosmetic Chemists:
“Preservatives are Safer than Bacteria™”
This now-trademarked phrase highlights a critical truth: a preserved product is far safer than one left to decay.
But What About Natural Preservatives?
Commonly mentioned natural "preservatives" include:
• Tea tree oil
• Thyme essential oil
• Grapefruit seed extract
• Bitter orange extract
• Cinnamon
• Lavender
• Lemon peel
• Rosemary extract
The reality?
These ingredients may not provide adequate preservation in formulas with high natural content unless used at concentrations of 3% or more per ingredient.
Even then, there are limitations:
• They may evaporate when containers are left open
• Some, when too concentrated, can cause skin sensitivity or dermatitis
Bottom Line
Preservatives are essential for safety and product longevity. Without them, even natural products become unsafe within days.
Choosing a skincare line that balances natural ingredients with responsible preservation is the smartest and safest choice - for your skin and your health.
Peel & Heal - Power Peels
Advanced Resurfacing Treatment by Trained Professionals
RégimA's Peel & Heal ‘Power Peels’ are professional-grade treatments designed to target a range of skin concerns — from pigmentation and scarring to uneven texture and premature ageing. These peels must be performed by a qualified doctor or trained skin care professional.
Treatment Frequency
For best results, a series of peels may be required. Treatment plans vary based on your skin condition and tolerance:
• Weekly peels – Ideal if well-tolerated and no visible peeling occurs
• Fortnightly peels – Recommended if mild peeling or sensitivity is experienced
• Monthly to 6-weekly maintenance – Long-term scheduling based on skin improvement.
It’s always best to start conservatively and adjust frequency based on how your skin responds.
What to Expect During Treatment
• Mild stinging or tingling is normal, especially in the first 5 minutes
• Itchiness is the most common sensation — gentle finger massage can relieve it
• Dry or dehydrated skin may react more intensely
• Peel duration is determined by your skincare professional based on skin condition and tolerance.
Post-Peel Neutralization & Care
Once the peel is complete:
1. RégimA Cleansing Gel is used to thoroughly neutralize the peel
• 🔹 The first cleanse may briefly sting, especially on sensitized skin
• 🔹 This settles quickly
RégimA post-peel products are then applied to soothe, heal, and protect the skin.
Important Notes
• Most people — including young skins (as early as 11 years old) — tolerate the peels very well
• Dry, neglected skin may feel more sensitive during treatment
• Pre-menstrual skin is often more reactive
• Stinging may be slightly stronger in extreme heat or cold weather conditions.
Summary: Why Choose RégimA Power Peels?
• Professionally administered for maximum safety and efficacy
• Helps with pigmentation, scarring, aging, and overall rejuvenation
• Customizable frequency and peel strength
• Safe for a wide range of ages and skin types.
Important Policy: Home Care Is Mandatory
RégimA Power Peels Are Only Performed With RégimA Home Care Support
To ensure safe, effective results, RégimA Peel & Heal ‘Power Peels’ will not be performed on any client or patient who does not commit to using RégimA’s prescribed home care products.
Why This Matters
The RégimA home care essentials - including the cleanser, day, and night preparations - are specifically formulated to work in synergy with the natural peel.
Using non-compatible products can:
• Interfere with the peel’s healing and rejuvenating effects
• Cause adverse reactions or inflammation
• Prevent optimal results
Required Products for Post-Peel Care
For 2 nights following the peel, you must use one of the following RégimA repair treatments:
• Scar Repair Cream
• Scar Repair Forté Serum
• Laser Gel
• Quantum Elastin Collagen Revival
These products support:
• Enhanced healing
• Inflammation control
• Collagen and elastin production
• Skin barrier recovery
❌ DO NOT USE Other Cosmetic Products
Strictly avoid using any non-RégimA products in combination with your peel or aftercare routine.
This includes:
• Cleansers from other brands
• Moisturizers, serums, or oils
• Makeup removers or exfoliants
Using outside products may:
• Disrupt the healing process
• Cause redness, stinging, or irritation
• Compromise your results
Questions?
If you have any uncertainty about what to use before or after your peel, please speak to your skincare professional or doctor for guidance.
What to Expect After Your RégimA Peel
Redness & Sensation
• A degree of erythema (redness) and warmth is common during and after the peel
• Redness typically subsides within a few hours
• Mild tingling or itching is normal - especially during neutralization
Peeling & Flaking
• Many will experience light flakiness or a sandpapery feel for a few days
• Dry or sun-damaged skin may result in more noticeable peeling, especially:
• Around nose, chin, mouth, eyes, neck, and nasolabial folds
• Peeling is not a sign of an allergic reaction, but rather the natural shedding of damaged skin
• Patchiness may appear in damaged or sun-exposed areas - this is a normal response
• If no visible peeling occurs, the treatment is still effective - dead skin is removed during neutralization
In darker skin tones, areas of peeling may look temporarily darker - this is part of the normal exfoliation process.
Post-Peel Care
Apply one of the following several times daily to soothe and accelerate healing:
• Scar Repair Cream
• Scar Repair Forté Serum
• Laser Gel
• Quantum Elastin Collagen Revival
Continue use until all flaking or peeling has resolved.
DO NOT Mix Products
NEVER combine RégimA products with skincare from other brands.
Other products may not be compatible and could cause irritation or adverse reactions.
The ZONE ‘Initiation Peel’
A Gentle Introduction to RégimA
Perfect for:
• First-time peel clients
• Sensitive or damaged skin
• Those who are nervous about stronger treatments
A short, 10-minute in-salon peel
Includes a professional skin analysis
Great “lunchtime treatment”
Prepares the skin for the full RégimA range and stronger peels
Peel & Heal ‘Power Peels’
A Medically-Accepted, Transformative System
Available in: 30 and 50 Strengths
Rapid exfoliation
Smoothing of fine lines and wrinkles
Improved elasticity and rejuvenation
Brightens pigmentation and fades age spots
Reduces active acne and acne scarring
Treats scars, burns, keloids, and skin grafts
Safe for all skin tones, ages, and genders
Safe during pregnancy
Can be used on:
• Face (including dark under-eyes)
• Neck, chest, breasts, hands, and body
A Course Is Recommended For:
• Pigmentation
• Scarring (acne, keloids, trauma)
• Severe sun damage
• Ageing and elasticity loss
Pre-Treatment Note
If your skin is very dry, sun damaged, or compromised, your skin professional may recommend using RégimA Repair Products for 2 weeks before starting your peel course.
In Summary
• A series of peels delivers best results
• Post-care is essential - stick to the RégimA system only
• Sensitivity is normal and varies by individual and session
• Always consult your skincare professional before starting or changing your routine.
Acne & Problem Skin
Hormonal fluctuations - particularly increased testosterone levels in both males and females - are a major trigger for acne. These hormonal changes often lead to breakouts, while inflammation contributes to redness, swelling, and discomfort. Managing inflammation is crucial, which is why topical products containing anti-inflammatory ingredients are essential for acne-prone skin.
Another concern with acne is the risk of bacterial infection, particularly from staphylococcal and streptococcal bacteria. To help reduce this risk and control acne-causing bacteria, products with a low pH (more acidic) are recommended. This acidity helps to maintain a healthy skin barrier and limits bacterial growth, a key factor in minimizing inflammation and preventing cross-infection.
Gentle exfoliation is also important. Harsh scrubbing should be avoided to prevent further irritation. Begin your skincare routine - morning and night - with the RégimA Cleansing + Toning Gel, which deeply cleanses, tightens pores, and preps the skin. Thanks to its plant-based ingredients, it naturally tones the skin, eliminating the need for a separate toner.
A professional skin consultation will help guide you to the best RégimA products and treatments for active acne and scarring, ensuring a tailored approach to healing and skin restoration.
Pigmentation
Pigmentation issues, such as melasma or chloasma, can be persistent and must be addressed gently and gradually. It's important to identify and eliminate the underlying cause wherever possible.
For effective treatment, apply Pigment Perfector both morning and night, underneath your day and night creams. Daily use of a RégimA day product with sun protection is crucial to prevent pigmentation from returning.
For enhanced results, combine Pigment Perfector with Omega High Impact Night Complex. To accelerate the process, RégimA ‘Power Peels’ are highly recommended. These professional peels, when combined with RégimA’s home care range, significantly improve the appearance of hyperpigmentation over time.
It’s important to understand that treating pigmentation is a gradual process. Visible improvement usually begins between 3 to 6 weeks after starting the regimen. Safe, steady progress is the most effective and sustainable approach—aggressive treatments can worsen pigmentation, particularly in medium to darker skin tones.
RégimA’s tried-and-tested method involves a series of gentle yet powerful Peel & Heal ‘Power Peels’, gradually increasing application time for optimal results. These should always be used alongside RégimA’s Home Care Essentials and must not be mixed with other product lines, as compatibility issues may arise.
For best results, apply Pigment Perfector morning and night, follow with a RégimA SPF day cream, and use Omega High Impact at night. Combining daily home care with professional ‘Power Peels’ delivers the fastest, safest improvement in skin tone and clarity.
The Zone Range: 3 Spheres of Skin Health
At the heart of the Zone Range lies a powerful concept - The 3 Spheres of Influence:
• Anti-Inflammatory Action
• Potent Antioxidant Defense
• Targeted Skin Rejuvenation
These three pillars work synergistically to combat the two main causes of premature skin aging and age-related skin conditions:
chronic (silent) inflammation and free radical damage.
Zone products are formulated to address specific skin concerns by delivering clinically proven active ingredients at their most effective concentrations. Every product is designed not only to target the visible signs of skin stress and aging but also to restore balance across all skin functions, bringing the skin into its optimal state - the Zone of ideal skin health.
By influencing these critical factors, the Zone Range doesn’t just treat symptoms - it redefines the skin’s environment, helping you achieve and maintain healthy, resilient, and youthful-looking skin.
Scar Forte – Top 5 ingredients
1. Centella Asiatica (Cosmelene + LPDs)
Dual delivery forms (standard + encapsulated) → enhances penetration and stability.
Stimulates fibroblast activity & collagen synthesis, reduces scar thickness.
2. Regu Stretch
Branded active designed for scar/stretch mark prevention.
Improves skin elasticity and dermal remodeling.
3. Glyco Repair
Supports tissue repair and regeneration by enhancing cell metabolism.
Helps normalize scar tissue structure.
4. Pentavitin (Saccharide Isomerate)
Provides long-lasting hydration → hydrated skin scars heal flatter and more evenly.
5. Alistin SC (Antioxidant peptide)
Protects against oxidative stress and free radicals, which can worsen scar formation.
Helps prevent abnormal collagen crosslinking in scars.
Scar Repair – Top 5 ingredients
1. Centella Asiatica Extract
Proven wound-healing and scar-reducing botanical.
Boosts collagen production and improves tensile strength of scar tissue.
2. Retinyl Palmitate (Vitamin A)
Encourages cell turnover and smoother scar remodeling.
Helps flatten raised scars and improve texture.
3. Ascorbyl Palmitate (Vitamin C ester)
Promotes collagen synthesis and reduces pigmentation of scars.
Antioxidant protection against tissue damage.
4. Tocopheryl Acetate (Vitamin E)
Popular in scar treatments → moisturizes, softens, and may reduce scar roughness.
5. Bioflavonoids + Carnosine
Protect against oxidative stress and glycation → both processes that worsen scar rigidity and
discoloration.
Overall Takeaway
• Formulation 1 → Best for active scar repair (targeted biotech actives that improve collagen remodeling, elasticity, and regeneration).
• Formulation 2 → Best for scar fading and antioxidant support (classic vitamins + antioxidants that reduce discoloration, texture, and oxidative stress).
In scar treatment terms
• Formulation 1 = proactive & regenerative (prevents and corrects scars at structural level).
• Formulation 2 = protective & corrective (fades and softens scars over time, more antioxidant-focused).
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