Frequently asked questions
Award-Winning Professional Skincare Solutions
Industry Recognition
Best Skin Care Supplier in the Industry – 2015, 2017, 2018
Best Training in the Industry – 2013 & 2014
Best New Product Range – Pharmaceutical & Cosmetic Review, RégimA Zone, 2015
Award-Winning Scar Repair Solutions
Why Choose Us?
Comprehensive range for full facial and body rejuvenation
Specialized products for doctors and trained skincare professionals
Pre and post-treatment solutions for:
Surgery
Laser resurfacing & hair removal
Tattoo application & removal
Micro-needling
Targeted Skin Solutions
Pigmentation
Wrinkles and signs of ageing
Acne and acne scarring
Scars and burns
Powerful Yet Natural
Advanced ‘Power Peel & Heal’ treatments with post-peel care
Potent results with no harsh side effects
Formulated by internationally trained cosmetic chemists
Ongoing global research ensures innovation
Skincare for Everyone
Simple, effective homecare range
Suitable for all skin types, ages, and ethnicities
High concentrations of natural & advanced ingredients
Affordable luxury: International-grade skincare at accessible prices
Diminution of fine lines from sun damage and ageing
Smoothing of deeper lines, particularly if undergoing the ‘Peel & Heal’ ‘Power Peels’
Increased smoothness of skin texture
Normalizing of pigmentation and improvement in overall skin colour
Firming, toning of the skin of the face and body
Improved suppleness and rehydration of tired, damaged skin
Increased natural skin glow and radiance
Clearing blackheads and spots and minimizing pore size
Enhanced wound healing and scar maturation
Improves appearance of old raised scars
Helps prevent and repair stretch marks
Helps eliminate and control cellulite with maintenance
Safe during pregnancy
Skin maintenance as never before, bringing back youthfulness
What to Expect in the First Few Weeks of Using RégimA Products
When beginning your RégimA skincare journey, certain temporary skin responses may occur as your skin adjusts to the active ingredients. These are normal reactions, not allergic responses or harmful side effects.
Common Initial Reactions
Tingling or mild itchiness, especially with night preparations
Caused by the product’s low pH (acidity)
Intensity varies - some feel nothing at all
Dryness or flakiness, often around sensitive areas such as:
Nostrils
Corners of the mouth
Upper cheekbones
Eye area
Pinkness or patchy skin, especially in sun-damaged areas - a result of the dead skin removal process
Wrinkles may appear more noticeable at first, and pigmentation may temporarily darken
This is due to the separation of dead skin from the healthier, living layers beneath
A feeling of tightness as the skin becomes firmer and more toned
It’s important to differentiate between tightness (good) and dryness
What’s Happening Beneath the Surface
Any impurities or underlying issues may appear as the product penetrates the outer skin layer - the products don’t draw them out, but rather work through to the deeper layers to treat the root cause
This process accelerates cell renewal, resulting in fresher, healthier skin
Dryness can be managed with the use of a suitable RégimA moisturizer, as recommended by your doctor or skincare professional
How the Night Products Work
RégimA night creams are active from the moment of application until morning cleanse
For example, if applied at 10 PM and removed at 7 AM, they deliver 9 hours of continuous exfoliation and rejuvenation
Because of this ongoing renewal, face scrubs are not needed or recommended during use
Good to Know
These initial sensations (tingling, flaking, tightness) usually diminish as the skin improves
Firmer, healthier, and more radiant skin will become more apparent with continued use
Using RégimA with Medical Treatments
RégimA products are often compatible with prescribed dermatological treatments. However, it's essential to always follow your doctor’s instructions. Based on our experience, the following guidance may support your skincare journey safely and effectively:
Roaccutane (Isotretinoin)
This treatment is highly effective for both teenage and adult acne and helps in preventing scarring. However, some users may experience:
Dryness
Tightness
Pinkness or sensitivity of the skin
Recommended RégimA routine during Roaccutane treatment:
Morning & Evening:
RégimA Cleanser
RégimA Scar Repair Cream or Scar Repair Forté Serum
RégimA Daily Intelligent Sebum Solver (day use)
These products help minimize dryness, reduce irritation, and support healing throughout your treatment.
Cortisone (Topical Corticosteroids)
Cortisone creams are often prescribed for various skin conditions and can be effective in reducing inflammation. However, long-term or frequent use may cause:
Skin thinning
Easy bruising
Dilated capillaries
Redness and stretch marks
Supportive RégimA products to help rebuild the skin: Apply any of the following at least 15 minutes after corticosteroid use:
RégimA Scar Repair Cream
RégimA Scar Repair Forté Serum
RégimA Quantum Elastin-Collagen Revival
These products help repair, rebuild, and firm the skin while addressing visible side effects.
Renova, Retin-A, and Retinol – What's the Difference?
Many people confuse Retin-A, Renova, and Retinol — here's what you need to know:
Renova and Retin-A are prescription treatments that contain retinoic acid (tretinoin)
These can be effective for anti-ageing and acne treatment, but may cause side effects, including:
Dryness
Redness and tenderness
Flaking
Sun sensitivity
IMPORTANT: Always use a high-quality SPF during the day when using these treatments.
How RégimA Is Different
RégimA uses retinyl palmitate - a gentle, Vitamin A derivative that offers similar benefits without the harsh side effects. It is safe for all skin types, even when used alongside other treatments.
The Importance of Layering Your RégimA Products
Layering your skincare correctly is essential for achieving optimal results - especially when treating complex skin concerns such as:
Hyperpigmentation
Environmental damage
Fragile or thinning skin
Scars and acne scarring
By layering specific treatment products underneath RégimA day and night creams, you boost penetration, performance, and visible results.
How to Layer Correctly
If your skin requires repair, brightening, or strengthening, it is vital to:
Apply your treatment products morning and night (e.g. RégimA Scar Repair Cream, Forté Serum, or Pigment Perfector)
Allow at least one minute between layers to ensure proper absorption
Follow with the recommended RégimA day or night preparation for your skin type
Your doctor or skincare professional will guide you on the best combination for your unique needs.
Day Routine (Pigmentation-Specific)
For hyperpigmentation, it is essential to:
Apply RégimA Pigment Perfector every morning
Wait 60 seconds
Follow with a RégimA day product that contains SPF
This protects the skin and prevents further pigmentation.
Night Routine Boost: Omega High Impact Night Complex
After applying Pigment Perfector at night, apply Omega High Impact Night Complex over it
This is RégimA’s most powerful night treatment and may cause a tingling or itching sensation
For comfort, apply 2 hours before bedtime
This active product enhances repair and rejuvenation overnight - perfect for tackling stubborn pigmentation and scarring.
In-Salon Boosters: RégimA 'Power Peel' Treatments
For advanced pigmentation concerns, we strongly recommend combining your home routine with professional in-salon ‘Power Peel’ treatments.
These deeply exfoliating treatments:
Accelerate pigment removal
Enhance product absorption
Deliver faster, longer-lasting results
Key Takeaways
Apply targeted serums or treatments first, then follow with your RégimA day/night cream
Wait one minute between layers for absorption
Use PF daily when treating pigmentation
Apply Omega High Impact as your final step at night
Consult your doctor or skin therapist for a tailored RégimA plan
Safe Use of Vitamin A During Pregnancy
There is often confusion and misinformation around the use of Vitamin A in skincare during pregnancy - especially during the first trimester. Let’s break it down clearly and accurately:
Systemic Vitamin A (Oral Supplements)
This is the form of Vitamin A doctors are most concerned about.
Systemic means the vitamin is ingested, not applied on the skin (e.g. pills or supplements).
During the first 3 months of pregnancy, high doses of oral Vitamin A should be avoided.
Excessive intake may increase the risk of birth defects or liver toxicity.
Good news: You don’t need supplements - a healthy, balanced diet already provides enough Vitamin A. It’s naturally found in:
Meat
Fish
Dairy
Fortified cereals
Fruits and vegetables (as beta carotene)
Topical Vitamin A (Skincare)
Topical application means applying Vitamin A products on your skin - not ingesting them.
The forms of Vitamin A commonly used in skincare during pregnancy include:
Retinyl Palmitate
Beta Carotene
These are considered safe to use during pregnancy, especially when included in professionally formulated skincare like RégimA.
Why?
They offer excellent skin benefits, especially in preventing stretch marks and maintaining healthy skin.
Most importantly, they are not absorbed into the bloodstream, meaning they do not act systemically and do not pose toxicity risks to you or your baby.
Summary:
Always consult your doctor or skincare professional if you’re unsure about any ingredient or product during pregnancy.
Preventing Stretch Marks During Pregnancy & Breastfeeding
To help protect the skin during pregnancy and breastfeeding, we recommend:
RégimA Scar Repair + Anti-Stretch Complex
or
Scar Repair Forté Super Strength Serum
✅Application Instructions:
Apply morning and evening to areas prone to stretching: Breasts, tummy, buttocks, and thighs
Continue use throughout pregnancy to help prevent stretch marks
During breastfeeding, it is safe to continue application to the breasts ➤ Just ensure you wash the nipples before each feed
These products support skin elasticity, strengthen delicate tissue, and reduce the risk of stretch marks - especially as the breasts and belly expand during this time.
Tip:
For best results, start applying early in pregnancy and continue postpartum to support recovery and maintain skin condition.
Why Preservatives Are Essential in Skincare
Everything that is or once was alive will naturally go through decay - skincare products included. Whether you use natural or synthetic ingredients, decay will happen unless it's properly controlled.
Shelf Life of Water-Based Products
Did you know?
Unpreserved, water-based skincare products have a shelf life of just 3–5 days. After that, bacteria, mould, and fungi begin to grow - even if the product still looks and smells fine.
Health Risks of Unpreserved Products
Contaminated skincare can cause more than just mild irritation. In fact, microbial contamination has been linked to:
Burning or stinging skin
Strep and staph infections
Severe allergic reactions
In extreme cases, life-threatening illness
That’s why product preservation is not optional - it’s a critical part of formulating safe, effective skincare.
Natural Ingredients Still Need Preservation
Even products described as “natural” can support the growth of microbes. Ingredients like plant extracts, oils, and botanicals are especially vulnerable to:
Bacterial contamination
Fungal growth
Oxidation, which causes spoilage and loss of effectiveness
Without proper preservation, even the cleanest, most natural formulation can become dangerous within days.
The Science: Preservatives vs. Bacteria
According to David Steinberg, former national president of the Society of Cosmetic Chemists:
“Preservatives are Safer than Bacteria™”
This now-trademarked phrase highlights a critical truth: a preserved product is far safer than one left to decay.
But What About Natural Preservatives?
Commonly mentioned natural "preservatives" include:
Tea tree oil
Thyme essential oil
Grapefruit seed extract
Bitter orange extract
Cinnamon
Lavender
Lemon peel
Rosemary extract
The reality? These ingredients may not provide adequate preservation in formulas with high natural content unless used at concentrations of 3% or more per ingredient.
Even then, there are limitations:
They may evaporate when containers are left open
Some, when too concentrated, can cause skin sensitivity or dermatitis
Bottom Line
Preservatives are essential for safety and product longevity. Without them, even natural products become unsafe within days.
Choosing a skincare line that balances natural ingredients with responsible preservation is the smartest and safest choice - for your skin and your health.
Peel & Heal - Power Peels
Advanced Resurfacing Treatment by Trained Professionals
RégimA's Peel & Heal ‘Power Peels’ are professional-grade treatments designed to target a range of skin concerns — from pigmentation and scarring to uneven texture and premature ageing. These peels must be performed by a qualified doctor or trained skin care professional.
Treatment Frequency
For best results, a series of peels may be required. Treatment plans vary based on your skin condition and tolerance:
Weekly peels – Ideal if well-tolerated and no visible peeling occurs
Fortnightly peels – Recommended if mild peeling or sensitivity is experienced
Monthly to 6-weekly maintenance – Long-term scheduling based on skin improvement.
It’s always best to start conservatively and adjust frequency based on how your skin responds.
What to Expect During Treatment
Mild stinging or tingling is normal, especially in the first 5 minutes
Itchiness is the most common sensation — gentle finger massage can relieve it
Dry or dehydrated skin may react more intensely
Peel duration is determined by your skincare professional based on skin condition and tolerance.
Post-Peel Neutralization & Care
Once the peel is complete:
RégimA Cleansing Gel is used to thoroughly neutralize the peel
🔹 The first cleanse may briefly sting, especially on sensitized skin
🔹 This settles quickly
RégimA post-peel products are then applied to soothe, heal, and protect the skin.
Important Notes
Most people — including young skins (as early as 11 years old) — tolerate the peels very well
Dry, neglected skin may feel more sensitive during treatment
Pre-menstrual skin is often more reactive
Stinging may be slightly stronger in extreme heat or cold weather conditions.
Summary: Why Choose RégimA Power Peels?
Professionally administered for maximum safety and efficacy
Helps with pigmentation, scarring, aging, and overall rejuvenation
Customizable frequency and peel strength
Safe for a wide range of ages and skin types.
Important Policy: Home Care Is Mandatory
RégimA Power Peels Are Only Performed With RégimA Home Care Support
To ensure safe, effective results, RégimA Peel & Heal ‘Power Peels’ will not be performed on any client or patient who does not commit to using RégimA’s prescribed home care products.
Why This Matters
The RégimA home care essentials - including the cleanser, day, and night preparations - are specifically formulated to work in synergy with the natural peel.
Using non-compatible products can:
Interfere with the peel’s healing and rejuvenating effects
Cause adverse reactions or inflammation
Prevent optimal results
Required Products for Post-Peel Care
For 2 nights following the peel, you must use one of the following RégimA repair treatments:
Scar Repair Cream
Scar Repair Forté Serum
Laser Gel
Quantum Elastin Collagen Revival
These products support:
Enhanced healing
Inflammation control
Collagen and elastin production
Skin barrier recovery
❌ DO NOT USE Other Cosmetic Products
Strictly avoid using any non-RégimA products in combination with your peel or aftercare routine.
This includes:
Cleansers from other brands
Moisturizers, serums, or oils
Makeup removers or exfoliants
Using outside products may:
Disrupt the healing process
Cause redness, stinging, or irritation
Compromise your results
Questions?
If you have any uncertainty about what to use before or after your peel, please speak to your skincare professional or doctor for guidance.
What to Expect After Your RégimA Peel
Redness & Sensation
A degree of erythema (redness) and warmth is common during and after the peel
Redness typically subsides within a few hours
Mild tingling or itching is normal - especially during neutralization
Peeling & Flaking
Many will experience light flakiness or a sandpapery feel for a few days
Dry or sun-damaged skin may result in more noticeable peeling, especially:
Around nose, chin, mouth, eyes, neck, and nasolabial folds
Peeling is not a sign of an allergic reaction, but rather the natural shedding of damaged skin
Patchiness may appear in damaged or sun-exposed areas - this is a normal response
If no visible peeling occurs, the treatment is still effective - dead skin is removed during neutralization
In darker skin tones, areas of peeling may look temporarily darker - this is part of the normal exfoliation process.
Post-Peel Care
Apply one of the following several times daily to soothe and accelerate healing:
Scar Repair Cream
Scar Repair Forté Serum
Laser Gel
Quantum Elastin Collagen Revival
Continue use until all flaking or peeling has resolved.
DO NOT Mix Products
NEVER combine RégimA products with skincare from other brands. Other products may not be compatible and could cause irritation or adverse reactions.
The ZONE ‘Initiation Peel’
A Gentle Introduction to RégimA
Perfect for:
First-time peel clients
Sensitive or damaged skin
Those who are nervous about stronger treatments
A short, 10-minute in-salon peel Includes a professional skin analysis Great “lunchtime treatment” Prepares the skin for the full RégimA range and stronger peels
Peel & Heal ‘Power Peels’
A Medically-Accepted, Transformative System
Available in: 30 and 50 Strengths
Rapid exfoliation Smoothing of fine lines and wrinkles Improved elasticity and rejuvenation Brightens pigmentation and fades age spots Reduces active acne and acne scarring Treats scars, burns, keloids, and skin grafts Safe for all skin tones, ages, and genders Safe during pregnancy Can be used on:
Face (including dark under-eyes)
Neck, chest, breasts, hands, and body
A Course Is Recommended For:
Pigmentation
Scarring (acne, keloids, trauma)
Severe sun damage
Ageing and elasticity loss
Pre-Treatment Note
If your skin is very dry, sun damaged, or compromised, your skin professional may recommend using RégimA Repair Products for 2 weeks before starting your peel course.
In Summary
A series of peels delivers best results
Post-care is essential - stick to the RégimA system only
Sensitivity is normal and varies by individual and session
Always consult your skincare professional before starting or changing your routine.
Acne & Problem Skin
Hormonal fluctuations - particularly increased testosterone levels in both males and females - are a major trigger for acne. These hormonal changes often lead to breakouts, while inflammation contributes to redness, swelling, and discomfort. Managing inflammation is crucial, which is why topical products containing anti-inflammatory ingredients are essential for acne-prone skin.
Another concern with acne is the risk of bacterial infection, particularly from staphylococcal and streptococcal bacteria. To help reduce this risk and control acne-causing bacteria, products with a low pH (more acidic) are recommended. This acidity helps to maintain a healthy skin barrier and limits bacterial growth, a key factor in minimizing inflammation and preventing cross-infection.
Gentle exfoliation is also important. Harsh scrubbing should be avoided to prevent further irritation. Begin your skincare routine - morning and night - with the RégimA Cleansing + Toning Gel, which deeply cleanses, tightens pores, and preps the skin. Thanks to its plant-based ingredients, it naturally tones the skin, eliminating the need for a separate toner.
A professional skin consultation will help guide you to the best RégimA products and treatments for active acne and scarring, ensuring a tailored approach to healing and skin restoration.
Pigmentation
Pigmentation issues, such as melasma or chloasma, can be persistent and must be addressed gently and gradually. It's important to identify and eliminate the underlying cause wherever possible.
For effective treatment, apply Pigment Perfector both morning and night, underneath your day and night creams. Daily use of a RégimA day product with sun protection is crucial to prevent pigmentation from returning.
For enhanced results, combine Pigment Perfector with Omega High Impact Night Complex. To accelerate the process, RégimA ‘Power Peels’ are highly recommended. These professional peels, when combined with RégimA’s home care range, significantly improve the appearance of hyperpigmentation over time.
It’s important to understand that treating pigmentation is a gradual process. Visible improvement usually begins between 3 to 6 weeks after starting the regimen. Safe, steady progress is the most effective and sustainable approach—aggressive treatments can worsen pigmentation, particularly in medium to darker skin tones.
RégimA’s tried-and-tested method involves a series of gentle yet powerful Peel & Heal ‘Power Peels’, gradually increasing application time for optimal results. These should always be used alongside RégimA’s Home Care Essentials and must not be mixed with other product lines, as compatibility issues may arise.
For best results, apply Pigment Perfector morning and night, follow with a RégimA SPF day cream, and use Omega High Impact at night. Combining daily home care with professional ‘Power Peels’ delivers the fastest, safest improvement in skin tone and clarity.
The Zone Range: 3 Spheres of Skin Health
At the heart of the Zone Range lies a powerful concept - The 3 Spheres of Influence:
Anti-Inflammatory Action
Potent Antioxidant Defense
Targeted Skin Rejuvenation
These three pillars work synergistically to combat the two main causes of premature skin aging and age-related skin conditions: chronic (silent) inflammation and free radical damage.
Zone products are formulated to address specific skin concerns by delivering clinically proven active ingredients at their most effective concentrations. Every product is designed not only to target the visible signs of skin stress and aging but also to restore balance across all skin functions, bringing the skin into its optimal state - the Zone of ideal skin health.
By influencing these critical factors, the Zone Range doesn’t just treat symptoms - it redefines the skin’s environment, helping you achieve and maintain healthy, resilient, and youthful-looking skin.
Scar Forte – Top 5 ingredients
1. Centella Asiatica (Cosmelene + LPDs)
Dual delivery forms (standard + encapsulated) → enhances penetration and stability.
Stimulates fibroblast activity & collagen synthesis, reduces scar thickness.
2. Regu Stretch
Branded active designed for scar/stretch mark prevention.
Improves skin elasticity and dermal remodeling.
3. Glyco Repair
Supports tissue repair and regeneration by enhancing cell metabolism.
Helps normalize scar tissue structure.
4. Pentavitin (Saccharide Isomerate)
Provides long-lasting hydration → hydrated skin scars heal flatter and more evenly.
5. Alistin SC (Antioxidant peptide)
Protects against oxidative stress and free radicals, which can worsen scar formation.
Helps prevent abnormal collagen crosslinking in scars.
Scar Repair – Top 5 ingredients
Centella Asiatica Extract
Proven wound-healing and scar-reducing botanical.
Boosts collagen production and improves tensile strength of scar tissue.
2. Retinyl Palmitate (Vitamin A)
Encourages cell turnover and smoother scar remodeling.
Helps flatten raised scars and improve texture.
3. Ascorbyl Palmitate (Vitamin C ester)
Promotes collagen synthesis and reduces pigmentation of scars.
Antioxidant protection against tissue damage.
4. Tocopheryl Acetate (Vitamin E)
Popular in scar treatments → moisturizes, softens, and may reduce scar roughness.
5. Bioflavonoids + Carnosine
Protect against oxidative stress and glycation → both processes that worsen scar rigidity and
discoloration.
Overall Takeaway
Formulation 1 → Best for active scar repair (targeted biotech actives that improve collagen remodeling, elasticity, and regeneration).
Formulation 2 → Best for scar fading and antioxidant support (classic vitamins + antioxidants that reduce discoloration, texture, and oxidative stress).
In scar treatment terms
Formulation 1 = proactive & regenerative (prevents and corrects scars at structural level).
Formulation 2 = protective & corrective (fades and softens scars over time, more antioxidant-focused).